License requirement for agentstats api call

Hi folks,

 

I tried issuing the call below to a 9.0(2) UCCX with the results shown below as well.

 

http://<uccx-ip>/adminapi/agentstats

 

Status 412

<?xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?><apiErrors><apiError><errorData>IVR_ENHANCED</errorData><errorMessage>Requested resource is not licensed</errorMessage><errorType>NotLicensed</errorType></apiError></apiErrors>.

 

The UCCX instance currently runs on CCX Enhanced license. Are there other license requirements for this particular API call for UCCX?

 

Regards,

Charles

Leave a Comment

Your email address will not be published. Required fields are marked *