Collection Services

Cloud BPO Services

Welcome to Cloud BPO Services, the next generation in call center solution with over 20 years of experience. Cloud BPO Services is a global leader in providing reliable and innovative cloud based customer services and solutions.

Collection Services

Soft Collection Services

Cloud BPO Collections Services provides domestic and international collections services for companies across the globe. Our experienced cloud based teams offer comprehensive solutions for loss mitigation and we provide a consultative approach, sharing industry-served best practices to create customized strategies emphasizing customer retention while reducing losses and delinquency rates.

All Cloud BPO Services receivable management programs comply with local and third-party regulations. We offer industry focus and expertise in the automotive, communications, financial services, healthcare, travel and utility verticals.

Our services include:

  • Pre-charge-off and post-charge-off collections
  • Early fraud identification
  • Credit card activation
  • Pre-litigation
  • Small balance and early stage
  • Distressed portfolio

Our programs center on the efficient collection of financial commitments in a manner that ensures retention of your most valuable asset – your customers.

We know how important it is to you to collect outstanding debts from nonpaying clients! We also know how valuable your time is! CBPOS Collection Services can do all the work for you… and you only pay if we collect! It is a win-win situation!

Fair Dept Collection Act

Cloud BPO Services has high volume collection agency experience in various industries. With state-of-the-art computers coupled with powerful database search engines, we have developed extremely effective skip tracing abilities keeping costs low enabling us to offer very competitive contingency fee rates. CBPOS is thoroughly knowledgeable of the requirements of the Fair Debt Collection Practices Act, as well as regulations encompassing every state in America.


Our agents represent over 40 countries and territories that offer the best in breed and best in class quality and service delivery professionals the industry has to offer.

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